b955 Terms & Conditions

Players may request withdrawals of their Real Money Balance subject to the following conditions:

1. The player's account must be fully verified, including age verification and identity documentation review, prior to any withdrawal being processed.
2. Any applicable Wagering Requirements attached to claimed bonuses must be satisfied before bonus-derived funds become eligible for withdrawal.
3. Withdrawals will only be processed to a payment method previously used to make a deposit into the same b955 account, or to a method verified as belonging to the account holder.
4. Minimum withdrawal amounts are displayed in the b955 cashier at the time of the withdrawal request and may vary by payment method.
5. b955 targets processing of withdrawal requests within its standard processing window, which is detailed in the cashier section of the platform.

b955 reserves the right to conduct additional verification checks on withdrawal requests, particularly where the request is of high value, where unusual account activity has been detected, or where a withdrawal is being made to a payment method not previously used for deposits. Such checks may extend processing time but will be completed as promptly as practicable.

Withdrawal requests may be declined or reversed where b955 has reasonable grounds to suspect fraudulent activity, bonus abuse, money laundering, or any other breach of these Terms & Conditions. In such cases, b955 will notify the player and provide an opportunity to respond before any final determination is made.

b955 offers various promotional incentives to players, including welcome bonuses, deposit match bonuses, free spins, and sportsbook free bet credits. All bonuses are subject to specific terms that are published alongside each individual promotion. Where there is any conflict between the general terms in this clause and the specific terms of an individual promotion, the specific promotional terms shall prevail.

Unless otherwise specified in the applicable promotional terms:

• Bonus Funds are subject to a Wagering Requirement before they or associated winnings can be withdrawn. The specific Wagering Requirement multiplier is stated in the individual promotion terms.
• Bonus Funds and winnings generated from Bonus Funds will be forfeited if the Wagering Requirement is not completed within the time period specified in the promotion.
• b955 applies a maximum bet restriction when using Bonus Funds. Placing bets in excess of the stated maximum bet limit while Bonus Funds are active may result in winnings being voided.
• Only one bonus may be active on a player account at any given time unless the promotion terms expressly state otherwise.
• Bonuses are intended for recreational players. b955 reserves the right to withdraw a bonus offer, modify its terms, or claw back bonus funds where it has reason to believe a bonus is being exploited through systematic betting strategies designed to extract value rather than for recreational play.

All games available on the b955 platform — including live casino tables, slot titles, fishing arcade games, and sportsbook markets — are governed by individual game rules published within the game interface or the relevant betting market. Players are responsible for familiarising themselves with the applicable rules before placing any real-money wager.

The outcome of all RNG-based games is determined by certified random number generation processes subject to independent third-party testing. b955 does not manipulate game outcomes and has no ability to do so under its operational and licensing framework.

For sports betting markets, b955 reserves the right to void bets where:

• A market was offered in error, including but not limited to incorrect odds or incorrect event details;
• The event in question is subsequently cancelled, postponed, or suspended and not completed within the applicable settlement window;
• b955 has reasonable grounds to suspect that a bet was placed with knowledge of inside information or in circumstances constituting match-fixing.

Bets once confirmed cannot be amended or cancelled by the player except where b955 expressly provides a cash-out or bet cancellation feature for the relevant market, and only within the conditions specified for that feature.

Players are strictly prohibited from engaging in the following conduct on the b955 platform:

• Providing false, misleading, or fraudulent information at any point during registration, verification, or any subsequent account interaction;
• Using the platform for money laundering, terrorist financing, or any other illegal financial activity;
• Exploiting software bugs, errors, or vulnerabilities in the platform's systems to gain an unfair advantage;
• Using automated software, bots, or artificial intelligence tools to interact with b955 games or sportsbook markets;
• Colluding with other players or third parties to manipulate game outcomes or sportsbook markets;
• Opening or operating multiple accounts in order to circumvent account restrictions, claim duplicate bonuses, or evade previous exclusion decisions;
• Engaging in any form of systematic exploitation of promotional offers for financial gain rather than recreational play;
• Accessing or attempting to access another player's account without authorisation;
• Engaging in abusive, threatening, or offensive conduct towards b955 staff or other players.

Violation of these prohibitions may result in immediate account suspension, forfeiture of account balances, reporting to relevant authorities, and civil or criminal legal action where applicable.

All content available on the b955 platform, including but not limited to the b955 brand name and logo, website design, graphics, game interfaces, software, text, and promotional materials, is the exclusive intellectual property of b955 or its licensed content providers. Nothing in these Terms & Conditions constitutes a transfer or assignment of any intellectual property rights to the player.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the b955 platform for personal recreational purposes only. Any reproduction, redistribution, modification, public display, or commercial exploitation of b955 content without prior written authorisation is strictly prohibited.

To the fullest extent permitted by applicable law, b955 shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or indirect or consequential losses arising from your use of the platform, whether or not b955 was advised of the possibility of such losses;
• Interruptions to platform availability caused by maintenance, technical faults, third-party service provider outages, or circumstances beyond b955's reasonable control;
• Losses arising from a player's failure to maintain account security or from unauthorised access resulting from the player's own negligence;
• Any decisions made by a player based on information, odds, or game outcomes available on the platform.

b955's total aggregate liability to any individual player in respect of any claim or series of related claims shall not exceed the total value of real-money deposits made by that player in the thirty (30) days preceding the event giving rise to the claim.

b955 is committed to promoting responsible gaming across its entire player base. Gambling is intended to be an entertainment activity and should not be pursued as a source of income. b955 provides a range of tools to help players maintain control of their gaming activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits through their account settings. Once set, a limit reduction takes effect immediately. A limit increase is subject to a cooling-off period before taking effect.
• Loss Limits: Players may set a maximum loss threshold over a defined period, after which further play is restricted until the period resets or the limit is adjusted.
• Session Time Limits: Players may set a maximum continuous play session duration, after which a mandatory break is enforced.
• Self-Exclusion: Players may request self-exclusion from the b955 platform for a defined period (minimum 6 months) or permanently. Self-exclusion requests must be submitted via b955 Support and take effect within 24 hours of confirmation. During a self-exclusion period, a player's account is suspended and no marketing communications will be directed to the excluded player.
• Reality Checks: In-game notifications may be configured to remind players of elapsed session time at regular intervals.

b955 takes the 21+ age restriction seriously and employs age verification processes at registration and on a periodic review basis. If b955 suspects that a player may be under the age of 21, the account will be suspended pending satisfactory age verification. Players concerned about their own gaming behaviour or that of someone they know are encouraged to seek support through relevant responsible gaming resources available internationally.

For further information on b955's responsible gaming approach, please visit the Responsible Gaming page.

b955 reserves the right to suspend or permanently close any player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions;
• Failure to satisfactorily complete age or identity verification within a reasonable period of request;
• Suspected fraudulent activity, money laundering, or other illegal conduct;
• Receipt of a chargeback instruction from a payment provider;
• Determination that the player is a self-excluded individual attempting to circumvent a self-exclusion;
• Any other reason that b955 determines, in good faith, warrants account suspension or closure for the protection of the platform, other players, or the integrity of the gaming environment.

Where an account is closed by b955 due to a breach by the player, any Real Money Balance remaining in the account may be withheld pending the outcome of any investigation. Where an account is closed for reasons unrelated to player breach — for example, b955 ceasing to offer services in a particular jurisdiction — any verified Real Money Balance will be returned to the player through an available payment method.

Players who wish to voluntarily close their b955 account may do so by contacting b955 Support via Live Chat. Voluntary closure requests are processed within a reasonable timeframe, and any Real Money Balance is refunded to a verified payment method associated with the account.

In the event of any dispute arising between a player and b955, the following process applies:

1. First Contact: The player should raise the dispute directly with b955 Support via Live Chat, providing full details of the issue, the relevant transaction or game reference where applicable, and the player's preferred resolution.
2. Internal Review: b955 will acknowledge receipt of the dispute and conduct an internal review. b955 aims to provide a substantive response within 10 business days of acknowledgement, though complex matters may require additional time.
3. Escalation: Where a player remains dissatisfied following b955's internal review, the matter may be escalated through the dispute resolution mechanism provided by b955's licensing authority. Details of the applicable escalation process are available through the Support team.

Players are encouraged to retain records of all relevant communications and transactions when raising a dispute. b955 maintains comprehensive transaction and game logs and will refer to these records during any dispute investigation.

b955 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material amendment is made, b955 will provide notice to registered players via email or an in-platform notification prior to the amended terms taking effect. Non-material amendments — such as corrections of typographical errors, clarifications of existing provisions, or updates reflecting changes in regulatory requirements — may take effect immediately upon publication.

Continued use of the b955 platform following notification of an amendment constitutes the player's acceptance of the revised Terms & Conditions. Where a player does not accept the revised terms, they should cease using the platform and contact Support to arrange voluntary account closure and return of any verified Real Money Balance.

The version of these Terms & Conditions current at the time of any disputed event or transaction shall govern the resolution of that dispute, regardless of subsequent amendments.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of the jurisdiction in which b955 holds its international gaming licence. Players acknowledge that online gaming regulations vary by jurisdiction and accept sole responsibility for ensuring that their use of the b955 platform complies with any laws applicable to them in their place of residence.

Nothing in these Terms & Conditions is intended to, and nothing shall, exclude or restrict any rights that a player may have under applicable mandatory consumer protection laws in their jurisdiction of residence that cannot be waived by contract.