b955 Privacy Policy

In this Privacy Policy, the following definitions apply:

• "b955," "we," "us," or "our" refers to the b955 platform and its operating company, including affiliates and appointed data processors acting on b955 's behalf.
• "Player," "you," or "your" refers to any individual who registers an account on b955, browses the platform, or otherwise interacts with b955's services.
• "Personal Data" means any information relating to an identified or identifiable natural person, including name, contact details, financial information, device identifiers, and behavioural data.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
• "Data Controller" means b955 in its capacity as the entity that determines the purposes and means of processing your Personal Data.
• "Data Processor" means any third party that processes Personal Data on b955's behalf, under b955's documented instructions.
• "Sensitive Data" means a subset of Personal Data that warrants heightened protection, including financial account details and identity documentation.

b955 collects the following categories of Personal Data from players:

b955 collects Personal Data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting b955 Support, or participating in a promotion.
• Automated technical collection: Data collected automatically when you access the b955 platform, including IP address, device fingerprint, session activity, and cookie-based identifiers. See Section 8 for full details on cookies.
• Third-party sources: Where permitted, b955 may receive identity verification results or fraud risk signals from licensed third-party verification service providers. This data is used solely to supplement our own verification processes and is not used for unrelated commercial purposes.
• Payment processors: Transaction confirmation and payment status information received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, Visa, Mastercard, and USDT TRC20 processors.

b955 processes your Personal Data on the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: Processing required to open and maintain your b955 account, process transactions, and deliver the services you have signed up for. Without this processing, b955 cannot provide its services to you.
• Legal obligation: Processing required to comply with applicable anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and licensing obligations — including age verification and transaction monitoring.
• Legitimate interests: Processing carried out for b955's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided those interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where your explicit opt-in consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

b955 uses the Personal Data it collects for the following purposes:

• Creating, verifying, and maintaining your b955 player account;
• Processing deposits and withdrawals via your chosen payment method, including JazzCash, EasyPaisa, and Pakistani bank transfers;
• Verifying your identity and age in compliance with our licensing obligations — including confirming that you are 21 years of age or older before allowing real-money play;
• Detecting and preventing fraudulent transactions, account takeovers, bonus abuse, and money laundering activity;
• Monitoring gaming behaviour to identify players who may be experiencing gambling-related harm and to apply responsible gaming tools where appropriate;
• Providing customer support and resolving disputes;
• Sending transactional communications relating to your account, such as deposit confirmations, withdrawal updates, and security alerts;
• Sending promotional communications about b955 offers and new game releases, where you have opted in to receive such communications;
• Analysing platform usage patterns to improve b955's service, fix technical issues, and optimise the player experience;
• Complying with applicable regulatory, legal, and licensing requirements.

b955 may share your Personal Data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality and data protection obligations:

• Payment processors: JazzCash, EasyPaisa, and other payment partners receive transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: Licensed KYC and AML service providers that assist b955 in verifying the identity and age of players.
• Fraud prevention services: Third-party fraud detection tools that analyse technical signals to identify suspicious account activity.
• Licensing and regulatory authorities: b955's licensing authority may require access to player data for audit, compliance review, or investigation purposes. b955 is legally obligated to cooperate with such requests.
• Law enforcement and legal authorities: Where b955 is required by law, court order, or regulatory direction to disclose data, it will do so after verifying the validity of the request.
• Professional advisors: Legal counsel, auditors, and compliance consultants operating under strict professional confidentiality obligations.

All third-party Data Processors engaged by b955 are required to process data only in accordance with b955's documented instructions and applicable data protection standards. b955 does not permit third-party processors to use your data for their own commercial purposes.

Given that b955 primarily serves Pakistani players making transactions in PKR, payment data is handled with particular care. When you make a deposit or request a withdrawal using JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, or any other supported method, the transaction is routed through PCI DSS-compliant payment gateways. b955 does not store raw card numbers, full bank account credentials, or mobile wallet PINs on its own servers.

b955 retains payment transaction records — including transaction reference numbers, amounts, timestamps, and payment method type — for the period required by its AML obligations and licensing conditions. These records are used exclusively for the purposes of financial reconciliation, fraud investigation, and regulatory compliance.

b955 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help the platform function correctly and allow b955 to understand how the platform is used. The following categories of cookies are used:

• Essential cookies: Required for core platform functionality, including session management, login state persistence, and security token validation. These cookies cannot be disabled without impairing your ability to use b955.
• Functional cookies: Remember your preferences such as language settings, game lobby filters, and display options to improve your experience across sessions.
• Analytics cookies: Collect aggregated, anonymised data about how players navigate the b955 platform, which pages are visited most frequently, and where technical errors occur. This data is used solely by b955 to improve its service.
• Security cookies: Help detect and prevent fraudulent activity, bot access, and account takeover attempts by analysing behavioural patterns during your session.

b955 does not use third-party advertising or retargeting cookies. You may manage non-essential cookie preferences through your browser settings. Note that disabling essential cookies may prevent certain platform features from functioning correctly.

b955 retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. The following general retention guidelines apply:

• Active account data: Retained for the duration of your b955 account relationship and for a period thereafter as required by AML and licensing regulations — typically a minimum of five years from account closure.
• Transaction records: Retained for the period mandated by financial record-keeping regulations applicable to b955's licensing jurisdiction.
• KYC and identity documents: Retained for the period required by AML obligations, which typically extends beyond account closure.
• Support communications: Retained for a reasonable period to support dispute resolution and quality assurance, and deleted thereafter unless required for ongoing legal matters.
• Marketing consent records: Retained for as long as you hold an active b955 account, or until you withdraw consent, whichever is earlier.

When Personal Data is no longer required, b955 takes reasonable steps to securely delete or anonymise it so that it can no longer be associated with an identifiable individual.

b955 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the b955 platform;
• Encryption of sensitive data fields at rest within b955's database infrastructure;
• Role-based access controls limiting staff access to Personal Data on a strict need-to-know basis;
• Multi-factor authentication requirements for administrative platform access;
• Continuous security monitoring and intrusion detection systems;
• Regular security assessments and vulnerability testing of the b955 platform;
• Staff training on data protection obligations and information security best practices.

While b955 takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their b955 accounts and to enable any additional security features available within their account settings.

As a b955 player, you hold the following rights in respect of your Personal Data. b955 will respond to verified data rights requests within a reasonable timeframe and without undue delay:

• Right of Access: You may request a copy of the Personal Data b955 holds about you, along with information on how it is being used.
• Right to Rectification: You may request that inaccurate or incomplete Personal Data held by b955 be corrected.
• Right to Erasure: In certain circumstances, you may request that b955 delete your Personal Data. This right is subject to override where b955 has a legal obligation to retain the data, such as AML record-keeping requirements.
• Right to Restriction: You may request that b955 restrict its processing of your data in specific circumstances, for example while the accuracy of data is being contested.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request that b955 provide your Personal Data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact b955 Support via Live Chat or email at [email protected]. b955 may need to verify your identity before processing a data rights request to protect against unauthorised access to another player's information.

b955 may send you promotional communications about casino game launches, sportsbook promotions, PSL cricket betting markets, bonus offers, and other b955 news — but only where you have given your explicit consent to receive such communications during registration or subsequently through your account settings.

You may unsubscribe from marketing communications at any time by:

• Clicking the unsubscribe link included in any b955 promotional email;
• Updating your communication preferences within the b955 account settings panel;
• Contacting b955 Support via Live Chat and requesting removal from marketing lists.

Opting out of marketing communications will not affect b955's ability to send you transactional or service-related messages that are necessary for the administration of your account, such as deposit confirmations, withdrawal notifications, and security alerts.

If b955 becomes aware that Personal Data has been collected from a person under the age of 21, it will take immediate steps to delete that data, close the associated account, and refund any real-money deposits made to that account in accordance with applicable licensing requirements.

If you believe that a minor may have registered on b955 using falsified age information, please contact b955 Support immediately via Live Chat so that the matter can be investigated and resolved without delay.

b955 operates under an international gaming licence, and certain aspects of its infrastructure — including data storage, security monitoring, and KYC processing — may involve the transfer of Personal Data to service providers located outside Pakistan. Where such transfers occur, b955 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by applicable data protection principles.

These safeguards may include contractual data processing agreements with international processors that impose data protection obligations consistent with b955's own privacy standards. b955 does not transfer Personal Data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate protective measures.

b955 reserves the right to update this Privacy Policy periodically to reflect changes in its data processing practices, regulatory requirements, or the services it offers. When a material change is made, b955 will notify registered players via email or an in-platform notification before the revised policy takes effect.

The date at the top of this Privacy Policy indicates when it was last updated. Your continued use of the b955 platform following notification of a policy update constitutes your acknowledgement of the revised policy. If you do not agree with a revised Privacy Policy, you should cease using the platform and contact Support to arrange account closure.

If you have any questions, concerns, or complaints regarding this Privacy Policy or b955's data processing practices, please contact the b955 Data Protection team through the following channels:

• Live Chat: Available 24/7 through the b955 platform — the fastest way to reach the support team.
• Email: [email protected] — for formal data rights requests and privacy complaints, please include "Privacy" in the subject line.

b955 will acknowledge receipt of a privacy complaint within a reasonable period and will aim to provide a substantive response or resolution within 30 days. Where a complaint is complex or involves third-party processors, additional time may be required, and b955 will keep you informed of progress.